Returns & Exchanges

We want you to be fully satisfied with your HBO Shop purchase, which is why we offer a 30-day return policy for unused and unwashed merchandise. If your item isn't a perfect fit or you've changed your mind, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7-10 business days.